BTV put the focus on quality and customer service
The company has received the Pilot Award of Logistics Excellence for SMEs for its effective management.
Letterboxes
Its factories produce 1,000 letterboxes per day. Around 80 different series and 700 models are included in its catalogue. A service that is practically à la carte thanks to its extensive range in terms of materials (plastic, PVC or metal); installation (indoor and outdoor); individual or communal mailboxes; wide range of colours and different sizes and deposit systems. Leaders in Spain. Safes
Daily output of 200 safes. Its catalogue includes around 300 models of approximately 40 different series: high-security Premium range, domestic and retail safes; fireproof safes that withstand temperatures of 1,000º for 60 minutes; high-security safes for jewellers, banks, lottery offices, service stations, security companies
One of the only two Spanish companies that exceeds the maximum quality criteria of European ECB-S certification.?
Plants
BTV manufactures letterboxes, safes and material for the hotel market at its plant in La Puebla de Alfindén, Zaragoza and at its factory in China located in Jiaxing (90 km from Shanghai). It also has sales and distribution facilities in Yucatán, Mexico.
Certified quality
ISO 9001 Quality Certification and ISO 14001 Environmental Certification.
?Pilot Award
Pilot Award of Logistics Excellence for SMEs, presented by the IAF. A permanent stock of over 1,300 references allows customers requirements to be dealt with immediately thanks to its warehouse-developed logistics system and efficient shipping management. 95 % of orders are dispatched within 24 hours of receipt.
New developments
iSafe is a system for controlling safes via a Smartphone with features such as activation and deactivation, adding and removing users, assigning user properties, obtaining information on safe movements, etc. Safe with slot for cash deposit and instant counting allowing remote real-time bookkeeping control. Social networks
BTV web portal for orders and queries. Dbox, website platform to calculate projects and estimates.?Market presence
Over 6,500 customers worldwide. Strong presence at points of sale ranging from small hardware stores to large DIY centres. 500,000 safes installed in hotels all over the world. More than 100 official technical assistance points throughout Spain guarantee immediate, personalized after-sales service.
